Frequently Asked Questions
Is my data safely stored in Zeops?Zeops servers serve under the Cloud infrastructure. Zeops, which serves behind a firewall, is granted secure connection access via SSL certificate. Other management and data ports are securely closed to public use. Your data is backed up in two different secure storage areas. In addition, it is stored in a third area in an encrypted form as an off-site.
Can I export my data whenever I want?Yes. You can export your data, including personnel files, at any time.
How can I get support when I start using Zeops?You can contact your customer representative directly via mobile phone during working hours. You don't have to wait at the switchboard.
Should I enter my credit card information to try Zeops?No. You can use Zeops free of charge for 14 days without entering your credit card. You can have unlimited access to all modules during this period.
Do you keep my credit card information?Your credit card information is never stored by Zeops. All payment transactions are carried out by PayTr, a payment systems license granted by the BRSA. You can always contact us with your questions about payment and security.
How Can I Pay?If you choose a monthly package, your credit card information is collected for once and your card information is stored under the assurance of PayTR. Your monthly payments are automatically charged to your card. If you prefer annual payment, you can pay by Wire Transfer/EFT. You can contact us at 0850 688 01 05 to subscribe via wire transfer/EFT.
How will it be reflected in my bill if the number of employees increases?In monthly subscriptions, your invoice is automatically created and sent to you in accordance with the number of your employees. You do not need to take any action. An additional protocol is issued for additional users in annual subscriptions.
What will happen when my trial period ends?You can use Zeops free for 14 days. When your free trial period is over, you will be directed to the payment screen directly when logging into the system. You pay by credit card or bank payment depending on the number of your employees and the module you want to use, and you continue to use Zeops.
Which modules are in Zeops?Personnel Management Module is the basic package in Zeops. It includes Leave Management, Expense Management, Task Management, Debit Tracking, Daily Reminders, Note Management, Personnel File Management and Personnel Reports. Each of the modules of ORIS (Online Personnel Monitoring System) Distance Education Management, Performance Evaluation, Recruitment Management, Payroll Management, Shift Overtime Management and Performance Evaluation are charged separately.
How can I renew my subscription?If your credit card is defined, your subscription will be automatically renewed and the subscription fee will be charged to your credit card. If you have paid by Wire Transfer/EFT, you will be contacted towards the package expiry date.
How can I cancel my subscription?When you want to cancel your subscription, you can contact your customer representative specially assigned for you. Your customer representative will assist you with cancellation and export data.
Deletion of Data?After closing your Zeops account, you can request the complete deletion of your data on the servers. In the data deletion process;
• It takes approximately 36 hours for your data to be completely deleted from the system,
• The transaction cannot be undone,
• All data on the server is deleted,
• The request must come from the account owner,
• When you create an account after the transaction, you will not be able to access this data.
Would you like to try ZEOPS for free? Click the link below and start using the human resources management system that will be tailored to your business immediately.
No credit card needed Unlimited access to all features
- Free Trial
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- Employee Management
- Recruitment Management
- Shift Planning Management
- Online Reporting and Monitoring System (Oris)
- Remote Training Management
- Leave Management
- Payroll Management
- Expense Management
- Task Management (Gözde)
- Performance Management
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